iMatter
iMatter is the NHS Scotland staff experience continuous improvement tool, developed nationally and used across all NHSScotland Boards.
In NHS Grampian, iMatter helps individuals, teams, services and partnerships understand and improve staff experience — the way colleagues experience their working environment, feel supported at work, and are able to contribute, develop and do their best work.
Staff experience is closely linked to engagement, wellbeing, teamwork and the quality of care provided to patients and service users.
What is iMatter?
iMatter is based on an annual staff engagement questionnaire which colleagues are invited to complete.
Read more...Further information
Staff experience resources
- iMatter information for managers
- iMatter Line Managers Guide
- iMatter Action Planning Guide
- iMatter Small Team Information
- iMatter Sub Reporting Guide
- iMatter Awareness Training (hosted on Turas Learn. Course duration 90 minutes approx)
- Staff information
- What is iMatter (short video)
- View the questions
Reports
- National Health and Social Care Staff Experience Report 2025
- National Health and Social Care Staff Experience Report 2024
- National Health and Social Care Staff Experience Report 2023
Contact
For questions, support or guidance about iMatter in NHS Grampian, please contact the iMatter mailbox at gram.imatter@nhs.scot.