Aberdeen Royal Infirmary

Aberdeen Royal Infirmary (ARI) is the largest hospital within NHS Grampian. These pages contain information which you and your relatives or carers may find useful during a stay or visit. If you are unsure about anything while at the hospital, please ask a member of staff, they will be happy to help.

Aberdeen Royal Infirmary is based on the Foresterhill site - to help find your way around the site, as well as the location of wards, visit 'Finding your way at ARI'.

Foresterhill Health Campus Site Map (pdf) - shows locations of car parking in and around the site.

As part of our COVID-19 response we have introduced dedicated routes through our hospitals for patients and staff. These must be followed at all times. Staff manning key entrances and exits will direct you to the right place.

This might mean your journey through the hospital takes longer. Please follow their instructions as these measures are in place to keep everyone safe.

On the Foresterhill site, there is also the Royal Aberdeen Children's Hospital and the Aberdeen Maternity Hospital

Aberdeen Royal Infirmary, Foresterhill, Aberdeen, AB25 2ZN
Tel: 0345 456 6000 / If calling from abroad, then dial 00 44 345 456 6000

With current Public Health advice around COVID-19, some offered services may not be available and some services may be operating different opening times from that stated below or may be closed temporarily. We recommend that you contact the service prior to attending.

The latest updates about hospital visiting arrangements are available at this link.

Please note: Visiting times are subject to change.

You should phone the ward before planning your visit to confirm what the visiting times are, by calling the NHS Grampian switchboard on 0345 456 6000 and asking to be put through to the ward.

Aberdeen Royal Infirmary, Foresterhill
Aberdeen
AB252ZN

Parking

At Foresterhill Health Campus

Foresterhill Health Campus Site Map (pdf) - shows locations of car parking in and around the site

Parking measures are in place on weekdays between 6.30am and 4pm. However, spaces remain limited so please consider using other methods of transport. At evenings and weekends, you can park in any clearly marked parking space anywhere on the site.

The central section of Foresterhill Road is for emergency vehicles and buses only. All other vehicles should use the 'loop road' which goes round the Lady Helen Parking Centre to the west of Aberdeen Royal Infirmary (ARI).

The hospital cannot accept responsibility for vehicles or belongings left in hospital grounds. Please do not leave any valuables in your car.

Patient Parking

Please take your appointment letter with you. You will need this to access parking on the hospital site.

Main hospital site

Access to the main site is for disabled badge holders, outpatients with valid appointments, patient drop offs and collections, emergency vehicles and staff only.

You can only enter the main site by showing your appointment letter to the attendant at the barrier. Areas for patients' parking are clearly signposted.

Due to the pressure on parking spaces, please do not park in the car park for the duration of your stay in hospital. However, if this is unavoidable, please let the ward staff know on your arrival so that parking staff can be informed.

You must only park in the areas designated for patients. If you park inappropriately (for example on the grass or pavement, blocking an entrance or exit, in a restricted area or in any emergency vehicle or ambulance bay) you will receive a Civil Parking Remedy (parking ticket).

Visitors are not permitted to park on the main hospital site between 6.30am to 4pm, Monday to Friday.

Long term / frequent patients

There are parking bays (marked 'Long Term Patients') for those patients who have to attend frequently, over a long period of time or for continuing treatment. Parking attendants will direct you to these spaces.

Lady Helen Parking Centre (Patients and Visitors only)

This facility has been generously funded by The Wood Foundation. A condition of this funding is that the facility is for the use of patients and visitors only.

We would appeal to members of the public to only use this facility when they have an appointment or a relative or friend to visit. Taking advantage of these spaces at other times will prevent genuine visitors from attending appointments or spending precious time with loved ones.

This car park is not open to staff (while on work duties), contractors or members of the public not attending an appointment/visiting a patient. We understand that our staff can also be our patients and visitors. You will be able to use this facility only if attending as a patient or visitor.

Entry will be controlled by barrier and automatic number plate recognition. NHS Grampian staff will patrol the facility to monitor usage. Frequent users may find their use of the car park queried but genuine visitors to the site will not face any penalty.

Disabled parking

Parking for disabled blue badge holders is available near all entrances on the main site. Spaces are clearly marked. Please make sure that you display a valid blue badge at all times. Parking attendants will ask to see your badge before allowing you access and your badge must belong to you or a passenger in your vehicle.

Blue badge holders must not park on double yellow lines within the complex. This is to allow continual access for emergency vehicles, including fire engines.

Drop off points

If you are being dropped off or collected by a relative or friend there are drop off zones (30 minute maximum stay) in the following areas:

near the main entrance (spaces are next to the Ambulance entrance which is staff access only)
at the Rotunda (revolving door) entrance of ARI

Any vehicle stopping in a drop off zone must be attended throughout the drop off/collection. Please note that vehicles parked in drop off zones for more than 30 minutes are subject to a Civil Parking Remedy (parking ticket).

Do I have to pay for parking?

There is no charge for parking on the Foresterhill site. There is a charge for the council spaces on roads surrounding the site.

As well as parking on the main hospital site, patients and visitors can also use the Lady Helen Parking Centre. Parking attendants are on duty at peak times and will be able to direct you.

Patient Transport

Shuttle Bus

A free shuttle bus service operates around the Foresterhill Health Campus and between the Foresterhill site, Summerfield House, Woodend Hospital, Royal Cornhill Hospital and the Health Village. This service is available for staff, patients and visitors, and operates Monday to Friday. Routes and timetables can be found at the shuttle bus stops and on the NHS Grampian website.

Wards & Visiting

Ward/Department	Phone
Ward 217 Surgical & Cardiac High Dependency Unit (Pink Zone)	0345 456 6000
Floor Level 7 0345 456 6000
Ward 216 Cardiothoracic (Pink Zone)	0345 456 6000
Floor Level 7 0345 456 6000
Ward 215 Vascular Surgery (Pink Zone)	0345 456 6000
Floor Level 7 0345 456 6000
Ward 214 Plastic Reconstructive Surgery & Burns Unit (Pink Zone)	0345 456 6000
Floor Level 6 0345 456 6000
Ward 212/213 Orthopaedic Trauma Unit (Pink Zone)	0345 456 6000
Floor Level 6 0345 456 6000
Ward 211 Short Stay Surgical (Pink Zone)	0345 456 6000
Floor Level 5 0345 456 6000
Ward 210 Ear, Nose & Throat/Oral Maxillofacial Surgery (Pink Zone)	0345 456 6000
Floor Level 5 0345 456 6000
Ward 209 Urology (Pink Zone)	0345 456 6000
Floor Level 5 0345 456 6000
Ward 206/207 General Surgery (Pink Zone)	0345 456 6000
Floor Level 4 0345 456 6000
Ward 204/205 Neurology & Neurosurgery (Pink Zone)	0345 456 6000
Floor Level 3 0345 456 6000
Ward 203 Ophthalmology (Pink Zone)	0345 456 6000
Floor Level 2 0345 456 6000
Ward 202 Urology Day Case Theatre (Pink Zone)	0345 456 6000
Floor Level 1 0345 456 6000
Ward 201 Intensive Care Unit (Pink Zone)	0345 456 6000
Floor Level 1 0345 456 6000
Ward 208 Emergency Surgical Receiving Unit (Pink Zone)	0345 456 6000
Floor Level 4 0345 456 6000
Ward 310 Chemotherapy Day Case(Orange Zone)	0345 456 6000
Floor Level 5 0345 456 6000
Ward 308/309 Gynaecology / Breast(Orange Zone)	0345 456 6000
Floor Level 4 0345 456 6000
Ward 307 Haematology Clinic and Day Unit(Orange Zone)	0345 456 6000
Floor Level 4 0345 456 6000
Ward 305 Cardiology Day Case(Orange Zone)	0345 456 6000
Floor Level 3 0345 456 6000
Ward 305 GI Physiology Laboratory(Orange Zone)	0345 456 6000
Floor Level 3 0345 456 6000
Ward 303/304 Acute Geriatric Medicine(Orange Zone)	0345 456 6000
Floor Level 2 0345 456 6000
Ward 301/302 Social Work(Orange Zone)	0345 456 6000
Floor Level 1 0345 456 6000
Ward 301/302 Short Stay Surgical Unit(Orange Zone)	0345 456 6000
Floor Level 1 0345 456 6000
Ward 406 Medical Therapies(Purple Zone)	0345 456 6000
Floor Level 5 0345 456 6000
Ward 404/405 Dialysis Unit(Purple Zone)	0345 456 6000
Floor Level 2 0345 456 6000
Ward 402/203 Acute Stroke & High Observation Unit(Purple Zone)	0345 456 6000
Floor Level 1 0345 456 6000
Ward 112 Haematology(Green Zone)	0345 456 6000
Floor Level 7 0345 456 6000
Ward 111 Infection Unit(Green Zone)	0345 456 6000
Floor Level 6 0345 456 6000
Ward 109 Cardiology(Green Zone)	0345 456 6000
Floor Level 5 0345 456 6000
Ward 108 Renal Medicine(Green Zone)	0345 456 6000
Floor Level 5 0345 456 6000
Ward 107 Respiratory Medicine(Green Zone)	0345 456 6000
Floor Level 4 0345 456 6000
Ward 106(a) Coronary Care Unit(Green Zone)	0345 456 6000
Floor Level 4 0345 456 6000
Ward 106(b) Medical High Dependency Unit(Green Zone)	0345 456 6000
Floor Level 4 0345 456 6000
Ward 105 General Medicine(Green Zone)	0345 456 6000
Floor Level 3 0345 456 6000
Ward 104 Digestive Disorders(Green Zone)	0345 456 6000
Floor Level 3 0345 456 6000
Ward 103 Short Stay Medicine(Green Zone)	0345 456 6000
Floor Level 2 0345 456 6000
Ward 102 Geriatric Assessment Unit(Green Zone)	0345 456 6000
Floor Level 2 0345 456 6000
Ward 101 Acute Medical Initial Assessment / Observation Unit(Green Zone)	0345 456 6000
Floor Level 1 0345 456 6000
Ward 114 Oncology(Green Zone)	0345 456 6000
Macmillan Navigator service The Macmillan Navigator service is a human voice at the end of the phone when life looks uncertain and worrying. We support patients and their families where we can, through the often hard to navigate journey of having cancer. Checking appointment times, chasing up scans, putting patients in touch with their clinical teams to answer their questions, are just a few examples of what the service does. The contact details for the Macmillan Navigator service are gram.cancernavigator@nhs.scot The service operates Mon to Thur 9am-5pm and Friday 9am-4pm. Tel: 01224 551551 Floor Level 7 0345 456 6000

More Information

Services

Name	Phone
North of Scotland Huntington’s Disease	01224 552120
Information for carers	0345 456 6000
Neurosciences	01224 550640
Spiritual Care	01224 553316

Facilities

There are a number of shops within the main concourse at Aberdeen Royal Infirmary (on the ground floor beside the main entrance). There are two cash machines located in the main concourse. Cash machines can also be found in the ARI Emergency Department foyer and at the ARI Rotunda. Please note that opening hours are subject to change.

Please be advised that the garden is not open to members of the public for general access and is only accessible to patients, their relatives and staff.

Please be advised that at present members of the public are not able to access the following facilities. Access is currently only available to individuals attending hospital as a patient, individuals accompanying someone who is a patient, individual(s) visiting a patient in hospital and NHS Grampian employees.