How staff can involve others

Everything you need to get started in one place

At NHS Grampian, we believe it's important to listen to and involve local people and communities.  We aim to design and improve services based on what matters most to people, and we want to work together to create new ways of doing things that make the most of the support and resources already in our communities.

We also know that updating and improving services will take time and effort, especially as we balance local and national priorities and financial pressures.

To help with this, we've created a set of tools, training, and resources—developed in partnership with Public Health, local organisations, and community groups through Community Planning Aberdeen and the Grampian Engagement Network (GEN).  These resources have been especially designed to help teams feel confident and capable when involving the patients and members of the public.

You can find everything you need on this page. If you can’t find what you're looking for or want to speak to someone from the Public Involvement Team, you can contact us by emailing gram.involve@nhs.scot. 

If you are looking to recruit patient/public representatives, please complete this request form (docx) and return to gram.involve@nhs.scot.

Volunteer Expenses Policy and Claim Form for reimbursing out of pocket expenses 

• Expenses Policy
• Expenses Claim Form with instructions | Screenreader Version of Form   

Communication & Engagement (C&E) Framework and Action Plan templates

• Example C&E Framework
• Example C&E Action Plan

Helpful guides for engaging with the public

• Key Communication Skills for Engaging with the Public 
• Patient Engagement Focus Group Facilitation Guidance 

More information and support is also available on the Healthcare Improvement Scotland website: hisengage.scot