General Information
Telephones
There is a Hospedia system at every bedside which gives you access to a telephone, TV, email and the internet. For further information please visit the Hospedia website.
There is also a trolley phone in each ward; all are coin-operated. In the main reception there is a direct link telephone to a taxi company.
You can use your mobile phone in many areas of the hospital. However in some areas you can't use your mobile phone as the signals can affect vital medical equipment. Please check with staff if you are unsure.
Car seats
Babies and young children must always travel in an appropriate car seat. Never use a rear-facing baby seat in the front of a car where an airbag is fitted (unless it is switched off). If using a front-facing seat, position the car seat as far back as possible. Should the car have airbags in the rear, check the car manual or contact the manufacturer to see if it has been tested with a car seat fitted and get a copy of the research results before fitting the seat.
Before you take your baby home please make sure you know how to secure your type of car seat in your car correctly.
Hospital chapel and chaplains
A hospital chaplain is available to meet you or your relatives at any time, day or night. Chaplains are willing to visit anyone - people of any faith or none. Please ask a member of staff to contact a chaplain for you or you can phone (01224) 553316 (e-mail: gram.chaplaincy@nhs.scot).
More information about the spiritual care at our hospitals.
Contacting Aberdeen Maternity Hospital
NHS Grampian is making it easier for pregnant women and families to seek advice if they have an urgent concern about their health or the health of their baby.
The new Maternity Triage Telephone Line is now available 24/7 by calling 0300 131 2112, making sure urgent health concerns are answered in the same way regardless of where you live in Grampian.
Katie Colville, Director of Midwifery for NHS Grampian explained: “The new Maternity Triage Telephone Line is being coordinated by staff at both Aberdeen Maternity Hospital and Dr Gray’s Hospital in Elgin who are working together to make sure everyone gets consistent support and advice through this dedicated helpline.
“It’s a great step forward for our expert teams, and it will make all the difference to new parents or soon-to-be parents with one straightforward number to remember when they need it most.
“It doesn’t replace 999 in an emergency, and it’s not intended for routine queries people can discuss with their community midwives. But if you’re worried about things like reduced fetal movements, day or night, please don’t hesitate to get in touch.”
The Birth in Grampian website also includes lots of helpful information to guide people through their pregnancy journey. From coping with crying to tips for breastfeeding, or what to expect when you’re having a baby, it’s a useful resource to tap into. Visit: https://www.birthingrampian.scot.nhs.uk/
For non-urgent support, always contact your community midwife during pregnancy and until your care is passed to your health visitor. You can find their number on the information handed out when you are first booked in with your maternity team, via the Badgernet app on your phone, or for the health visitor in your red book. If they are unable to answer at the time of your call, please leave a message and someone will get back to you as soon as possible.
To rearrange an appointment, such as a scan or clinic appointment, please use the contact numbers on the Birth in Grampian website.