NHS Grampian – our Putting People First ambition

Our ambition is for NHS Grampian to lead the way in how we welcome, involve, and invite all people to contribute to improving services as such, and to improve the health of our population.

This required us to nurture relationships between all NHS Colleagues and the citizens we serve, valuing the expertise of people seeking care as much as those providing it.

How do we listen to and involve the public now?

NHS Grampian has many ways of listening to and involving the public. Whilst there are many pockets of good practice around listening and involving people, much of the activity operates in silos with limited opportunity for cross system learning to spread good practice or to identify gaps or areas which require targeted action.

There is a gap in how NHS Grampian connects on an ongoing and meaningful way with communities to create equal partnerships with communities.

Further Information below on Community Empowerment Toolkit and engagement Timetable:

Setting the Foundations for the Putting People First Approach – Priorities 2024 - 2026

A Long Term Cultural Change and Commitment to Working Differently