Out of Hours Emergency Service

Our Out of Hours Emergency Service helps anyone experiencing personal or family problems that reach a crisis at nights, weekends or bank holidays. We provide an emergency social care service in situations that can't wait until the social work offices reopen.

Calls are screened by experienced staff who will prioritise those referrals that are emergencies, and pass on other referrals to daytime services.

When necessary, out of hours emergency service staff will visit you in your own home, in hospital, at a police station or at another relevant location.

This service is available from 5pm to 9am, weekdays and all weekend. The office isn't staffed after midnight. But if your call is an emergency you will be put through to someone.

Tel: 0345 608 1206

Pillar (Kincardine area only)

Pillar Kincardine is a local Mental Health organisation whose mission is to improve the lives of adults living in Kincardine and Mearns who are seeking help to cope with emotional, social or mental health challenges.

Call - 01569 767222 office hours Monday - Friday 9am – 4pm
http://www.pillarkincardine.co.uk

Networks of Wellbeing (Huntly Area)

Networks of Wellbeing (NoW) is an inclusive and diverse organisation which promotes and supports people in improving their mental health and wellbeing.

Based in Huntly in Aberdeenshire, NoW offers a community based service centred around the Five Ways to Wellbeing approach to good mental health.

www.networksofwellbeing.org  Tel: 01466 793732 

Email: info@networksofwellbeing.org

Aberdeen Foyer

We deliver joined up services offering supported housing, learning, training, counselling, employment support and health improvement initiatives to young people and adults.

Health and Wellbeing | Aberdeen Foyer  Tel: 01224 212924  Email: info@aberdeenfoyer.com

Community Chaplaincy Listening Service

The Listening service provides a safe, confidential space, free from judgement by our trained CCL listeners, for you to speak about whatever is causing you anxiety, or just making you feel low, and generally getting in your way of both your health and wellbeing.

Self-referrals and referrals made by health professionals are welcome.

The Listening Service (nhsgrampian.org)

Specialist Link Worker Service

Money advice and welfare rights officers linked to various GP practices in Aberdeenshire based on Scottish index of multiple deprivation. *Available to Turriff, Peterhead, Mintlaw, Hatton, Cruden Bay, Crimond, Central Buchan, Inverurie, Laurencekirk, Auchenblae, Huntly and Insch.

Money and benefits advice - Aberdeenshire Council

Referral within GP practice.

Crisis Intervention Team (Aberdeenshire North Only)

The team will undertake a Mental Health Assessment and will provide support for a short period of time to undertake a specific intervention. Thereafter, signpost patients to the most appropriate service to meet their needs.

Referral pathway through Police Scotland, Scottish Ambulance Service, Minor Injury Units and Custody. Referrals unsuitable for secondary care by the Community Mental Health Teams – no self-referrals.

Mental Health Improvement & Wellbeing Service

The Mental health Improvement and Wellbeing Service covers the whole of Aberdeenshire. Will accept referrals for all Mental Health and Wellbeing issues, including advice, information, and social issues.

This can include:

• Financial advice, budgeting support and information
• Housing support advice and information
• Managing and understanding mental and physical health and wellbeing
• Access to community services, groups, and activities
• Signposting for education, volunteering, and employment opportunities
• Social and community integration and lifestyle choices
• Exploring existing networks and supports to maximise outcomes
• Developing and managing positive habits and routines
• Holistically supporting and facilitating positive life changes

The only specific requirements are that the referrals are for adults 16+ (No upper age limit), that they DO NOT meet Secondary Care Mental Health Criteria (as in are stable and well enough to engage with support from our service), and that the Client is both aware and consenting to the referral being made.

www.nhsgrampian.org/service-hub/mental-health-improvement-wellbeing-service-aberdeenshire/

Referral by GP via SCI Store or Self-referral to gram.mhiwsself@nhs.scot

Primary Care Psychological Therapies Service

This service works across all Aberdeenshire GP practices, offering support for individuals to help treat and manage a range of common mental health problems such as:

• Anxiety: Panic Disorder – Social Anxiety – Health anxiety – OCD – Phobias – PTSD
• Depression
• Mental Health difficulties arising from long-term health conditions The service does not accept referrals to individuals who are open secondary care services.

In total we have a team of 25 staff working in this service consists of a wide range of mental health practitioners including Clinical and Counselling Psychologists, Psychological Therapists and Wellbeing Workers, who can offer one to one and group interventions.

Wellbeing Workers offer low intensity input, often involving supporting individuals with self-help materials and signposting to other services. They use Cognitive Behavioural Therapy (CBT) based skills and interventions. Our Psychological Therapists deliver high intensity, evidence-based CBT therapy, to individuals with a wide range of mild to moderate mental health difficulties on a 1:1 basis at Tier 2 offering up to 12 sessions

Clinical and Counselling Psychologists, deliver up to 20 sessions of evidence-based 1:1 therapy drawing from a number of psychological approaches that include CBT. This level, Tier 3, can include the more severe, complex or entrenched cases suffering common mental health disorders but the majority of cases are complex PTSD. Referrals to Tier 3 can come straight from GP's or are stepped up internally by the other tiers.

Referral by GP via SCI Gateway and Self-referral

Community Adult Mental Health Service

The Community Mental Health Team is a secondary care service. A GP/Other professional's referral can be made to our service. If we are unable to provide a support service, we can offer guidance on other appropriate community resources that may be able available. The service is available to any adult, who lives in Aberdeenshire and who is experiencing Mental Health difficulties. The individual may be at risk of significant harm, neglect, distress or loss of independence. A person's eligibility for services is decided following a formal assessment of their care needs and priority level.

Referral by GP via SCI Gateway

Older Adult Services

We provide a range of care and support services for older people in the community. These services are coordinated by the Aberdeenshire Health and Social Care Partnership. We aim to support people to be independent and well for as long as possible. Support involved for those becoming frail, affected by a major illness or accident, physically disabled, living with dementia; memory impairment or mental health issues, losing your sight or hearing.

Services for older people - Aberdeenshire Council

Community Older Adult Mental Health Services

The Older Adult MH team is a secondary care mental health service. GP’s/other professional's referral can be made to our service via the SCI platform. The team consists of psychiatrists, mental health nurses, occupational therapists, and support worker staff. Teams support people over the age of 65 who are experiencing a severe and enduring Functional mental health condition for example Depression, Bi-polar affective disorder, Anxiety, Schizophrenia. There is also a separate specialist outreach team who provide support and advice for patients with a diagnosis of a Dementia, providing support and advice to patients and their family/carers. Both teams work closely with third sector partners and care management teams to ensure person centred care.

Once a referral has been screened and the eligibility determined, an allocated worker will be appointed who will initiate contact with the individual and the referrer. Our work is based on a recovery focused model where such intervention includes supporting people to achieve their goals through a variety of resources including: One to one support, Therapeutic group activities, providing educational information on managing symptoms, monitoring prescribed medications and signposting to relevant support services.

Referral by GP via SCI Gateway  

Child and Adolescent Mental Health Services (CAMHS)

Provide assessment and treatment to young people with emotional, behavioural or mental health difficulties. Covers all of NHS Grampian.

CAMHS support covers depression, problems with food and eating, self-harm, abuse, violence or anger, bipolar disorder, schizophrenia and anxiety, among other difficulties.

Referral by GP via Sci Gateway  |  About Us (nhsgrampian.org)

Aberdeenshire Community Learning Disability Teams

The service is only able to accept referrals for those individuals who have a diagnosed Learning Disability. The phrase Learning Difficulties can often cause confusion, but this term more commonly relates to a specific learning impairment such as dyslexia and dyscalculia.

A person's eligibility for services is decided after a formal assessment of their care needs opens in a new tab. The assessment considers the likely risks and consequences if they do not get social work support or services at that point of time. This means, if your needs are less urgent than others, you may have to wait for services.

There are specialist health services for people with learning disabilities, via an inpatient service – 2 wards based at Royal Cornhill Hospital - and an acute liaison nurse working within ARI. The community-based teams are managed by the Health and Social Care Partnerships that cover Aberdeen, Aberdeenshire and Moray respectively.

Open referrals  |  Community Learning Disability Service - Aberdeenshire Council (2b0036e9-a846-47c7-9b9d-7e9156f0c437.azurewebsites.net)

 

Published: 10/04/2025 15:10