Digital

 

The Board’s five year ‘Service Transformation through Digital’ strategy in 2020, updated in 2023, outlined how we intended to use digital technology to improve health and care, enable staff to work to the best of their abilities and modernise services in a sustainable way.

 

We Said - We Did - Developments in the last few years include:

  • Community Nursing and Community Child Health system rolling out across Grampian.
  • Hospital ePrescribing rolled out across the North of Scotland.
  • A significant amount of Hospital notes are now digital in TrakCare (Patient Management System).
  • Hospital blood tests can now be requested remotely via a network of community investigation hubs.
  • AI analysis of chest X-rays has reduced the lung cancer pathway by more than a week.
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The Plan for the Future sets out the Strategy to deliver equitable access, inclusive growth and improved population health and wellbeing through the transformation of how we provide our health and social care services.

 

To support the changing patterns of service delivery, care pathways and the emphasis on technology - the digital strategy will therefore continue to focus investment and action based on best alignment with our ‘quadruple aim’ of simultaneously achieving:

  1. Better health and social care outcomes – longer, healthier, more contented lives.
  2. A better experience of health and social care for citizens – less stress, easier interactions.
  3. A better experience for staff – supporting people to work to the best of their abilities.
  4. Affordable health and care services – sustainable long-term financial planning.

 

This will be undertaken by:

  • Progressing the transformation of service delivery across portfolios and pathways, by responding to new and improved ways of delivering services with the necessary shift in care, self-management and prevention being enabled through increased and better use of digital technology.
  • Transforming services requiring us to improve the way we work with data and information, ensuring that all staff and citizens have access to the information they need and can access it consistently when and where they need to.
  • Increased use of electronic records and other digital tools will be well supported, run on reliable and resilient infrastructure and be compliant with all necessary cyber security and data protection legislation and regulations.
  • Capitalising on our existing investments and simplifying our information technology systems and infrastructure – making better use of what we have – deriving full benefits of existing investments and effective use of solutions.
  • Development and investment in new technology – covering business, clinical and medical systems and equipment.
  • Improved governance and performance to support prioritisation and rationalisation within current resource and financial constraints.

 

A new digital strategy is being developed which will retain the focus around investment and alignment with our quadruple aim to create/ensure sustainable digital service delivery.

Further Information