Royal Aberdeen Children's Hospital

Welcome to the Royal Aberdeen Children's Hospital (RACH).  These pages contain information which you and your relatives or carers may find useful during your child's stay or visit.  If you are unsure about anything while at the hospital, please ask a member of staff, they will be happy to help.

As part of our COVID-19 response we have introduced dedicated routes through our hospitals for patients and staff. These must be followed at all times. Staff manning key entrances and exits will direct you to the right place.

This might mean your journey through the hospital takes longer. Please follow their instructions as these measures are in place to keep everyone safe.

 

Royal Aberdeen Children's Hospital,

Westburn Road, Foresterhill,
Aberdeen, AB25 2ZG

Tel:  0345 456 6000 / If calling from abroad, then dial 00 44 345 456 6000.

 

With current Public Health advice around COVID-19, some offered services may not be available and some services may be operating different opening times from that stated below or may be closed temporarily. We recommend that you contact the service prior to attending.

The latest updates about hospital visiting arrangements are available at this link.

Please note: Visiting times are subject to change.

You should phone the ward before planning your visit to confirm what the visiting times are, by calling the NHS Grampian switchboard on 0345 456 6000 and asking to be put through to the ward.

Westburn Road, Foresterhill, Aberdeen
Aberdeen
AB252ZG

Parking

Parking at Foresterhill Health Campus

From Monday 23rd March 2020 and until further notice, parking restrictions will be lifted on the Foresterhill site; this includes the multi-storey car park. This is to enable our staff to be able to get to work as public transport moves to a reduced timetable. As with all of our sites we need you to be sensible about parking; blue badge spaces are still in operation, emergency service bays must be respected and you must not block emergency access or exits. Please remember visiting is restricted at this time.

These arrangements are subject to change, for the latest updates visit the NHS Grampian Facebook Page and the NHS Grampian Twitter account.

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Foresterhill Health Campus Site Map (pdf) - shows locations of car parking in and around the site
 
Parking measures are in place on weekdays between 6.30am and 4pm. However, spaces remain limited so please consider using other methods of transport.  At evenings and weekends, you can park in any clearly marked parking space anywhere on the site.
 
The central section of Foresterhill Road is for emergency vehicles and buses only. All other vehicles should use the 'loop road' which goes round the Lady Helen Parking Centre to the west of Aberdeen Royal Infirmary (ARI).  

The hospital cannot accept responsibility for vehicles or belongings left in hospital grounds. Please do not leave any valuables in your car. 

 

RACH Car Park

The map below shows the new layout of the new RACH car park and the *one way system* that is in operation.

New RACH Car Park

Please continue to park at the Lady Helen Parking Centre (the multi-storey car park) unless you or your child has a disability or mobility issues. A shuttle bus operates between RACH and the Parking Centre.

 

Patient Parking 

Please take your appointment letter with you. You will need this to access parking on the hospital site.
 

Main hospital site

Access to the main site is for disabled badge holders, outpatients with valid appointments, patient drop offs and collections, emergency vehicles and staff only.
 
You can only enter the main site by showing your appointment letter to the attendant at the barrier. Areas for patients' parking are clearly signposted.

Due to the pressure on parking spaces, please do not park in the car park for the duration of your stay in hospital.  However, if this is unavoidable, please let the ward staff know on your arrival so that parking staff can be informed.

You must only park in the areas designated for patients. If you park inappropriately (for example on the grass or pavement, blocking an entrance or exit, in a restricted area or in any emergency vehicle or ambulance bay) you will receive a Civil Parking Remedy (parking ticket). 

Visitors are not permitted to park on the main hospital site between 6.30am to 4pm, Monday to Friday.

 

Long term / frequent patients

There are parking bays (marked 'Long Term Patients') for those patients who have to attend frequently, over a long period of time or for continuing treatment. Parking attendants will direct you to these spaces.
 

Lady Helen Parking Centre (Patients and Visitors only)

This facility has been generously funded by The Wood Foundation. A condition of this funding is that the facility is for the use of patients and visitors only.
 
We would appeal to members of the public to only use this facility when they have an appointment or a relative or friend to visit. Taking advantage of these spaces at other times will prevent genuine visitors from attending appointments or spending precious time with loved ones.   
 
This car park is not open to staff (while on work duties), contractors or members of the public not attending an appointment/visiting a patient. We understand that our staff can also be our patients and visitors. You will be able to use this facility only if attending as a patient or visitor.
 
Entry will be controlled by barrier and automatic number plate recognition. NHS Grampian staff will patrol the facility to monitor usage. Frequent users may find their use of the car park queried but genuine visitors to the site will not face any penalty. 
 

Disabled parking

Parking for disabled blue badge holders is available near all entrances on the main site. Spaces are clearly marked.  Please make sure that you display a valid blue badge at all times. Parking attendants will ask to see your badge before allowing you access and your badge must belong to you or a passenger in your vehicle.
 
Blue badge holders must not park on double yellow lines within the complex. This is to allow continual access for emergency vehicles, including fire engines.  
 

Drop off points

If you are being dropped off or collected by a relative or friend there are drop off zones (30 minute maximum stay) in the following areas:
  • near the main entrance (spaces are next to the Ambulance entrance which is staff access only)
  • at the Rotunda (revolving door) entrance of ARI

Any vehicle stopping in a drop off zone must be attended throughout the drop off/collection.  Please note that vehicles parked in drop off zones for more than 30 minutes are subject to a Civil Parking Remedy (parking ticket). 

 

Do I have to pay for parking?

There is no charge for parking on the Foresterhill site.  There is a charge for the council spaces on roads surrounding the site. 
 
As well as parking on the main hospital site, patients and visitors can also use the Lady Helen Parking Centre. Parking attendants are on duty at peak times and will be able to direct you. 

Patient Transport

Wards & Visiting

Ward/Department
Phone

More Information

Services

Name
Phone
Published: 11/08/2021 15:46