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Travel information

Woolmanhill Hospital ison the corner of Skene Street and Denburn Road in Aberdeen.

Hospital Site Shuttle Bus

A hospital site shuttle bus is now operational. Find out more and view the bus timetable at Link opens in new windowthis link.

Travelling by bus

Woolmanhill Hospital is in the city centre.

For information about public transport (including buses and trains) please call Traveline Scotland on 0871 200 22 33 (www.travelinescotland.com), or use the following embedded search tool.

Please verify routes before travelling. NHS Grampian is not responsible for the content or accuracy of these services.


Car parking

There are only a limited number of parking spaces in the main quadrangle at Woolmanhill Hospital. Entry to the quadrangle is restricted by a barrier, controlled by an attendant. To obtain access, please show your appointment card or letter to the attendant at the barrier. There is no charge for parking in the quadrangle for up to three hours. Please note that if all the spaces are in use the attendant will be unable to let you park.

There is also a 'Pay and Display' car park under the Denburn Health Centre.

The hospital cannot accept responsibility for vehicles or belongings left in hospital grounds.

Disabled parking

There are a limited number of parking spaces reserved for disabled badge holders in the quadrangle. Wheelchairs are also available at various entrances.

Walking to Woolmanhill Hospital

If you are planning to walk to Woolmanhill Hospital (from within Aberdeen City), you might find the following resource useful to plan your journey. Startby entering the postcode for where you are departing from:
Please verify routes before travelling. NHS Grampian is not responsible for the content or accuracy of these services.

Patients attending and returning home by ambulance

If you are coming to hospital by ambulance and you live rurally or on the outskirts of Aberdeen you should be ready to travel from 8.30am for a morning appointment and 12.30pm for an afternoon appointment.

If you are coming to hospital by ambulance and you live in Aberdeen city, please be ready at least one hour before your appointment time.

Every effort is made by the Ambulance Service to bring you to the clinic on time. If there are any delays, please do not be concerned as you will be seen as soon as possible after your arrival at the clinic.

If the ambulance does not arrive please contact the clinic receptionist at the telephone number on your appointment card or letter. He / she will investigate the delay on your behalf and get back to you as soon as possible.

If you are returning home by ambulance you will be picked up from the same clinic area. You may have to wait for an ambulance to take you home. The clinic reception staff will keep you informed of any delays. Please tell the clinic staff if you are leaving the clinic or if you have been waiting a long time.

If you qualify for ambulance transport and need an ambulance for your next appointment please let the staff at the clinic know.

Travel costs

If you receive Income Support, Working Tax Credit (with Child Tax Credit or with a disability element), Job Seeker's Allowance (income based) or Pension Credit Guarantee Credit, you may be entitled to help with hospital travel costs. If you are named on an HC2 or HC3 certificate or complete an HC5 form, you may also be entitled to help with travel costs. You must bring details of your benefits and appointment card when you attend the hospital. Please keep any tickets and receipts as proof of your travel costs. Please note that reimbursement will only be at the cheapest public transport rate.

Reimbursement and queries are dealt with at the Main Office, Medical Block, Mount Stephen Pavilion, Woolmanhill Hospital.

Those receiving the above named benefits, travelling with children under 16 are entitled to claim expenses for one escort. If on medical grounds, your child needs two escorts you will receive reimbursement for both.

If you are not receiving these benefits and require help to pay your travelling expenses, a form HC1 can be obtained from the General Office. You should returnthe completed form in the pre-paid envelope provided.

Driving and medical fitness - reminder to patients

If you hold a driving licence, remember you are required by law to notify the Driver and Vehicle Licensing Agency (DVLA) as soon as you become aware that you are suffering from any condition which is, or which may become, likely to affect your ability to drive. If you are in any doubt about whether you should notify the DVLA, consult your doctor.

If you hold a paper licence or a photocard licence you should tell the Drivers' Medical Group, DVLA, Swansea, SA99 1TU. You can also contact them on 0300 790 6806 or email eftd@dvla.gsi.gov.uk

Notifying the DVLA does not necessarily mean the licence will be withdrawn but simply that the Agency can review the situation.

Patients from Shetland

Please contact the Patient Travel Officer at NHS Shetland as soon as possible so that your travel arrangements can be organised in good time.

Write to:
Patient Travel Office
Gilbert Bain Hospital
Telephone: (01595) 743305

Patients from Orkney

The tickets are issued under the Highlands & Islands travel scheme and are booked through your GP. Please ask your GP for a travel pack which will contain all the information you will need.

Patients from the Highland Health Board area

Patients travelling from the Highland Health Board area are entitled to help with travel costs, minus a deduction of 10 per journey for those not in receipt of an eligible benefit - refer to this form for full details.
Anyone wishing to submit a claim should complete this form and present it in person at the General Office, Aberdeen Royal Infirmary, or send it by post to:

General Office
Aberdeen Royal Infirmary
AB25 2ZN

Alternatively send your completed form by e-mail to grampian.patienttravelari@nhs.net.