Also in Brimmond Medical Group:
Make sure you live in our catchment area which indicated on the map displayed in the reception area. Ask at reception for registration forms. Please complete these as fully as possible and return to the site you prefer to attend (Dyce Health Centre or 106 Inverurie Road) along with two items of personal identification. Please note you can choose to attend any of the doctors in the partnership. Patients are registered with the practice, not an individual GP. You can at any time express a preference for a particular doctor. We do, however, encourage you to consult one doctor for chronic problems as this ensures continuity of care.
If you change your name, address or telephone number please let us know promptly. It is important that our records are kept up to date should we need to communicate with you. If you have blocked "nuisance" calls on your telephone, please let us have an alternative method of contacting you when necessary. If you or a member of your household move outside the practice area then you should register with a doctor in the new locality.
Please telephone as soon as possible to cancel any appointment you will not be able to attend. This same principle applies to informing the hospital if unable to attend an appointment there.
There is normally a duty doctor available throughout the day. It is not always possible to speak to the doctor immediately, but the receptionist will take your details for the doctor to phone you back. Please try to keep your line free until the doctor calls.
The practice has a strict policy regarding confidentiality and data protection. We will only release test results to the person to whom they relate unless that person has given prior permission for the release of the results, or they are not capable of understanding the results. Specimen results are received from the hospital laboratories most days. They then have to be checked by the doctors. Please telephone for results between 11am and 3pm only. These times have been set to avoid busy times at the front desk and we would appreciate your consideration in this matter. Please allow 7 days after testing before contacting the surgery.
REPEAT PRESCRIPTIONS can be obtained by telephoning the surgery after 10am. Please ensure you have details of the drug name, strength and quantity required (you can see this information on the tear off part of an old prescription). Please give a full two working days notice. Prescription requests using the tear off section can also be deposited in the box at reception. We are happy to post prescriptions out to patients but we ask you to provide a stamped addressed envelope.
Prescription lines - Bucksburn 849600 Dyce 849500
AUTOMATIC (WEEK NUMBER) PRESCRIPTIONS The doctor may allow certain regular medications on a week number. Please remember this number. This means that the computer issues the prescriptions automatically on a monthly basis. You do not have to order these, just collect the prescription monthly.
THREE MONTHLY PRESCRIPTIONS It may be possible for you to have your prescriptions issued automatically every three months. Prior agreement with the doctor is necessary before this can be initiated.
PRESCRIPTIONS FOR EXTENDED HOLIDAYS Under NHS regulations you will only be prescribed sufficient drugs until such time as you can place yourself in the care of a doctor at your destination. This will be to a maximum of three months supply. Please order prescriptions in good time.
PRESCRIPTIONS REQUESTED BY HOSPITAL CLINICS Please hand the hospital request in to reception or place it in the prescription request box. These will also be ready for collection after two working days unless the GP decides they are urgently needed.