Low Graphics |  Accessibility |  Other Languages |  Site Map |  Help |  Text Size: A |  A+ |  A++

General Information

Staff identification

All permanent members of staff wear a name badge that bears a photograph to help you identify them.

Fire alarms

The fire alarm is tested every Thursday morning. Staff will tell you if you should leave the area at any time.

Mobile phones

The use of mobile phones is not permitted in the hospital. The signals can affect vital medical equipment. Please switch off your mobile phone before you enter the hospital.

Telephones

There are coin operated public telephones available. Please ask a member of staff for directions.

Taxis

There is a freephone for a taxi service in the Mount Stephen Pavilion.

Smoking

NHS Grampian's grounds are now smoke free - this means no-one is allowed to smoke anywhere on site at any of our premises, including all external areas.

If you are visiting a friend or relative in a hospital, you will not be allowed to smoke anywhere in the hospital building, or in the grounds. Plan your visit to the hospital by bringing a nicotine replacement product, such as gum or a patch, to help reduce cravings. If you need advice on which nicotine replacement product is right for you, ask your pharmacist, or contact our smoking advice service on 0500 600 332 about quitting.
 
Patients who stay over in hospital are not allowed to smoke at all anywhere on the hospital site. That includes the outside areas. We encourage patients to give up smoking. However, if you can't go without smoking and don't want to give up, you can ask ward staff for a nicotine replacement product to help reduce cravings.
 
What does it mean for you?

Smoking, including the use of e-cigarettes, is not allowed anywhere on site at any of the hospitals premises, including all external areas. All designated smoking areas have been removed.

If you wish to stop smoking, call the smoking advice service free on 0500 600 332, or visit your local pharmacist for advice.
 
If you are visiting a friend or family member in hospital you will not be allowed to smoke anywhere in the hospital buildings or in the grounds. Plan your visit to the hospital and bring a nicotine replacement product to help you manage your cravings.
 

Alcohol

Alcohol must not be consumed in the hospital or its grounds.

Drugs

NHS Grampian does not accept unauthorised drugs or illicit substances being brought on to its premises.

Violence and aggression

The safety of patients and staff is very important to NHS Grampian. Aggressive or violent behaviour will not be tolerated. NHS Grampian takes a serious view on this and will act accordingly.

NHS 24 - 111


NHS 24 is a confidential telephone health advice and information service available across Scotland. NHS 24 is a 24 hour service and works with local NHS Boards' out of hours services to provide patients with health advice and help when GP practices are closed - during the night, at weekends and on public holidays.

If you or someone you care for is unwell and you feel it can't wait until your GP practice re-opens, then you can call NHS 24 FREE on 111. 

In a life-threatening situation, you should still call 999.