Information about health services & your health rights

Clear, accurate, and up to date information about your health rights is available online.

This information is available in a series of leaflets that are produced by Health Rights Information Scotland (HRIS), which works to raise the quality of information available to patients on issues concerning their rights, such as how to use NHS services and what they can expect from the NHS in Scotland.

Leaflets are available on the following topics:

• The NHS and You
  What you can expect from the NHS, and what the NHS expects from you.
  
  
• Making a complaint about the NHS
  How to complain using the NHS complaints procedure. 
  
  
• Confidentiality - it's your right
  How the NHS protects your personal health information.
  
  
• Consent - it's your decision
  How you should be involved in decisions about your health care and treatment.
  
  
• How to see your health records
  Your right to see or have a copy of your health records.   
  
  You can find out more about this and also access your health records, by contacting:

Information Governance
Department of eHealth
NHS Grampian
Rosehill House
Cornhill Road
Aberdeen
AB25 2ZG

Tel:  01224 551549
Fax:  01224 550701
Email:  nhsg.infogovernance@nhs.net

• Health care for overseas visitors
  Six factsheets about NHS care for overseas visitors in Scotland.
  
  
• It's okay to ask!
  This is a series of questions and tips to help patients get the most of their health care appointments.

There is also other information resources available on the following topics:

How to use the health service in Scotland

Information about health services: 

• Health services in Scotland
• Primary care services
• Access to new medicines
• Your emergency care summary
• Religious male circumcision
• Circumcision and your child
• Useful tips and questions to ask during health care appointments
• When someone has died - information for you

Information for carers:

• Caring and consent

Information for young people:

• Consent - your rights
• Confidentiality - your rights
• Have your say - your right to be heard

Alternative Formats

HRIS has also produced the above information in Other Languages & Formats 

NHS Grampian is not responsible for the content of external internet sites